John McCarthy - John McCarthy: Insights and Perspectives on the Health/Fitness Club Industry
1hr 3m 33s (2010) Business / Management
healthy-learninghealth-clubindustry-insightsbusiness-managementhospitalitycustomer-servicejohn-mccarthyfitness-club-managementhealthclub-management-tipsfitness-classes
Bill McBride - Integrating a Comprehensive Delivery System for Consistent Customer Service
1hr 18m 35s (2007) Business / Management
healthy-learningconsistent-customer-serviceconsumer-sentiment-indexfitness-club-managementbusiness-management-tipshealth-club-managementcustomer-service-trainingbusiness-marketingincreasing-salesnet-promoter-score
Adrienne McBride - Making Your Pilates Program Profitable
1hr 4m 53s (2007) Business / Management
healthy-learningsuccessful-pilates-programpilates-program-developmentprofitable-pilates-programenhancing-pilates-programprofitable-group-classespilates-program-designfitness-classeshealth-club-managementfitness-club-management
Ian McGregor - Core Concepts in Negligence & Legal Liability
1hr 16m 30s (2007) Business / Management
coaches-choicenegligence-liabilitylegal-liabilitycore-conceptsbusiness-managementrisk-management-videorisk-auditaction-planningemergency-action-plansbusiness-management-tips
Ian McGregor - Core Concepts in Risk Management
51m 41s (2007) Business / Management
healthy-learningnegligence-liabilitylegal-liabilitycore-conceptsbusiness-managementrisk-management-videorisk-auditaction-planningemergency-action-plansbusiness-management-tips